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    About the charity

  • Who we are
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Over 25 years of saving lives!

We are an international relief and development agency that asks the question, what makes us human? We think the answer is caring for others and changing their lives for the better. That’s what we’ve been doing for over 25 years.

We started in a small flat in Manchester, UK, and this year we have worked in 24 countries, providing humanitarian aid that saves and transforms lives. That’s what makes us Human Appeal.

Our generous donors, supporters and partners have helped us work towards our mission for the past 25+ years. They give us Human Appeal.

Our vision

To become the global agent of change for a just, caring, and sustainable world.

Our mission

We are a global humanitarian and development organisation. We save lives, alleviate poverty, transform and empower local communities whilst championing humanity, impartiality, neutrality, and independence.

Our values

We are a faith-based organisation inspired by Islamic values.

Why are our values important?

As a faith-based organisation, our values give us a unique identity as Human Appeal. They define how we serve our beneficiaries, and provide us with a framework for how we treat our stakeholders and our colleagues. They are vital in helping us to achieve our vision and increase the effectiveness of our organisation.

At Human Appeal, we stand as ambassadors for the cause of justice. We work to eradicate poverty across the globe and ensure that others are treated with compassion and respect.

Excellence

At Human Appeal, we consistently strive for excellence. Since 1991, our organisation has flourished due to the hard work, passion and professionalism of our staff. We aim to excel in all that we do in order to provide the most effective aid to those who are suffering worldwide.

Accountability and transparency

We believe in being open and honest about our work, exploring the challenges we face and sharing our successes. Good communication, regular feedback and the ability to admit failure are essential features of a transparent organisation. Our stakeholders need to be confident that they are informed about how we use our resources and accomplish our goals.

Compassion

Compassion is the humane response to the pain of others, coupled with a strong desire to help ease or eradicate this suffering. Compassion lies at the heart of everything Human Appeal does. We appreciate the perspectives of others when they are different from our own. We give freely with no hidden motives, and we provide comfort to those in distress no matter who they are.

Justice

Living and working justly means treating others as you would wish to be treated yourself. We believe in distributing aid equally, regardless of faith, race or gender. We strive to demonstrate fairness to our stakeholders through the decisions we make, whilst achieving outstanding results in our work.

Empowerment

Human Appeal seeks to empower everyone who has contact with our organisation, from the stakeholders and beneficiaries to our employees in all countries. We strive to create an environment where our employees can grow, develop and take initiative in their work. By creating a ‘learning culture’ around the aid we distribute, we can empower our beneficiaries to become self-sufficient and meet sustainable development goals.

Trust and respect

At Human Appeal, we promote trust and respect among our stakeholders, partners, employees and beneficiaries. We seek to honour each individual impacted by the work of our organisation and the environment in which we all live.

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© Human Appeal

UK Head Office

Human Appeal, Pennine House, Carrs Road, Cheadle SK8 2BL, UK

T: +44 (0) 161 225 0225 | customercare@humanappeal.org.uk

London shop

57 Park Road, London NW1 6XU, UK

T: +44 (0) 207 258 1551 | london@humanappeal.org.uk

Birmingham

Ibn Rushd Centre of Excellence for Islamic Research, Greencoat House, 259 Stratford Road, Sparkhill, Birmingham, B11 1QS

T: +44 (0) 161 225 0225

Leicester

142 Evington Rd, Leicester LE2 1HL, United Kingdom

T: +44 (0) 116 249 0633

© Human Appeal

© Human Appeal 2016
Human Appeal is a UK registered charity 1154288 and UK registered company 8553893